You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Troubleshooting > GPS Troubleshooting
GPS Troubleshooting
print icon

Here are a few things to try if your GPS location does not show correctly.

  • Toggle Location Services
    • Turn off and then back on location services in your phone’s settings to reset the GPS connection.
  • Enable High Accuracy Mode
    • On Android: Go to Settings > Location > Mode > Select “High Accuracy” (uses GPS, Wi-Fi, and mobile networks).
    • On iOS: Go to Settings > Privacy > Location Services > Ensure “Precise Location” is enabled for apps.
  • Update Software
    • Check for phone OS or app updates (Settings > Software Update) to fix potential GPS bugs.
  • Restart Device
    • Reboot your phone to reset the GPS chip and clear temporary glitches.
  • Calibrate GPS
    • On Android: Use apps like “GPS Status & Toolbox” to reset and recalibrate the GPS.
    • On iOS: Open Google Maps or Apple Maps, move the phone in a figure-8 motion to recalibrate the compass.
  • Check Wi-Fi and Cellular Data 
    • Ensure Wi-Fi and mobile data are on, as Assisted GPS (A-GPS) uses these for better accuracy. Connect to a known Wi-Fi network if possible.
  • Check that your Date and Time Settings are correct. 
    • ​​​​​​​On Android: Go to Settings > System > Date & Time > try setting the date and time automatically
    • On iPhone: Go to Settings > General > Data & Time > try setting the date and time automatically
  • Reset A-GPS Data 
    • Use an app like “GPS Reset” (Android) or reset location data via settings to clear cached GPS data.
  • Test with Multiple Apps
    • Compare location in Google Maps, Apple Maps, or Waze to rule out app-specific issues.
  • Disable VPN or Location Spoofing 
    • Ensure no VPN or mock location apps are altering your coordinates.
  • Update Offline Maps 
    • If using offline maps, ensure they’re updated, as outdated maps can cause location errors.
  • Check for Interference 
    • Avoid areas with potential GPS jammers (rare) or heavy electromagnetic interference.
  • Factory Reset (Last Resort)
    • If nothing works, back up your phone and perform a factory reset (Settings > System > Reset Options). This can fix deep software issues.
Feedback
0 out of 0 found this helpful

scroll to top icon